I did a nozzle check and got only two bands of magenta and two bands of cyan, with a little greyish black square beside each. Now it only prints blank pages, through both Canon app on my phone, and from the PC. I downloaded driver from Canon, and managed to print some things, but then later I ran Windows 10 update and in the optional updates it had a printer driver. I think the problem started when I got given a PC for my course I’m doing and attached it by wifi.

Hello I’m having trouble with my Canon Pixma MG5350 inkjet printer, using Canon ink. With these simple tests you’ll be able to determine which ink cartridge likely needs changing and this can, in turn, help maintain the upkeep of your printer.

It’s best to do the nozzle test last, as this can consume large amounts of ink during the process. By doing a nozzle check, the printer will essentially clean out the nozzle, freeing it of any clogged particles. From this, you’ll be able to determine what colour cartridge is causing the problem as the test separates cyan, magenta and yellow apart.Ī test may be necessary because if you’ve not printed in a while the ink in the cartridges can dry up and clog the nozzle. If the ink levels look normal but you’re still not getting the quality printing you require, it may be time to do a test print or nozzle check. Once you’re in the maintenance utilities, you’ll be able to see what cartridges are low or out of ink. Where this is located does depend on the make and model of your printer. This can be found either through your start menu on your PC or, on the printer’s LCD navigation screen, if it has one. You won’t need to open up the printer to do this as you just need to access the printer’s maintenance utilities.

More than likely the problem will be an empty cartridge, so firstly, you should check the ink levels of your printer. If you’re unable to achieve accurate colours when printing, there are a couple of easy tests you can do to determine what needs to be done to resolve the issue.

Test print black and white